Change doesn’t flow top-down, bottom-up, or sideways, but inside-out. Real change happens only when people want it to happen; when they feel engaged. Without engagement and effective communication, you are left with two alternatives: force and failure.
In Getting Change Right, I challenge leaders to approach organizational change in a whole new way. Presenting a critical shift from the old mindset of coming up with a good idea, and then pushing it through with mandates, I show the way to successful, authentic change is through engagement – the need to connect to people, to listen as much as to share ideas, and to involve as many key people as possible in the realization of their goals. When the right people are having the right conversations and interactions, they act in concert, even when the situations they confront are unpredictable.
Filled with techniques, templates, and guidelines, Getting Change Right is first and foremost a practitioner’s guide to implementing change. Each chapter contains candid conversations with star change agents and thought leaders like John Kotter, Jim Wolfensohn, and Steve Denning.
Table of contents:
1. Creating Rapid Widespread Engagement
2. Communicating So People Get It and Spread It
3. Energizing Your Most Valuable Players
4. Understanding the Territory of Change
5. Accelerating Change Through Performance Communities
6. Generating Dramatic Surges in Progress
7. Breaking Through Logjams
8. WorkLifeSuccess in the Midst of Change