Addressing Logjams Quickly

The nineteenth-century logging industry in the United States reshaped the landscape, provided income for tens of thousands of workers, and was a significant source of economic resources in a difficult

Pushing the Envelope

For every act there is an accepted set of limits. If you stay inside them it is considered safe.  Pushing the outside of the envelope tests those limits, finding out

MultiScope Strategy

Wouldn’t it be cool if you could tell which opportunities lead to long term success and which don’t? It’s hard in today’s complex world, with competing demands, multiple stakeholders, and

Driving Growth Strategy 3 of

In the last three issues I shared the opportunity window that occurs when customer satisfaction drops. This window of opportunity opens because (a) people want things to be different than

Driving Growth Strategy 1 of

In the last issue I shared the opportunity window that occurs when customer satisfaction dives. This window opens because (a) new opportunities are generated by the desire to have things

Your Customers’ Customers

In my work I am always talking to business leaders preoccupied with the growing edge. Here is one thing the most forward thinking have in common: they are continually focused

This is the Week for Giving Thanks

Here in the United States we celebrate Thanksgiving this Thursday – a time when people of all persuasions take time to eat dinner with loved ones and express their gratitude.