Getting-Change-RightGetting Change Right —

How Leaders Transform Organizations from the Inside Out

Washington Post and Denver Post best-seller

An exciting read brimming with cutting-edge ideas and new views on leadership communication, Getting Change Right asserts that change doesn’t flow top-down, bottom-up, or sideways, but inside-out. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding.

Filled with techniques, templates, and guidelines, each chapter contains candid conversations with star change agents and thought leaders like John Kotter, Jim Wolfensohn and Steve Denning. When the right people are having the right conversations and interactions, they then act in concert even though the situations they confront independently are impossible to predict or coordinate.

“Seth Kahan delivers that rare blend of wisdom and practicality in an engaging and entertaining read that is at once both blueprint and playbook. If Getting Change Right isn’t in your arsenal, odds are you’ll get change wrong.”
—MATTHEW E. MAY, author,
In Pursuit of Elegance and The Elegant Solution


Table of Contents includes:

  1. Creating Rapid Widespread Engagement
    Expert Input: Ken and Mary Gergen on Social Construction and Leading Change
    Expert Input: Steve Denning on Operating Without Budget or Authority
  2. Communicating So People Get It and Spread It
    Expert Input: Rick Stone on the Power of Story
  3. Energizing Your Most Valuable Players
    Expert Input: Jim Wolfensohn on Talking to Everyone
  4. Understanding the Territory of Change
    Expert Input: Madelyn Blair on Storylistening for Reconnaissance
  5. Accelerating Change Through Performance Communities
    Expert Input: Etienne Wenger on Communities of Practice
  6. Generating Dramatic Surges in Progress
    Expert Input: Lesley Shneier on the World Bank’s Knowledge Fairs
  7. Breaking Through Logjams
    Expert Input: Larry Forster on the Competency for Collaboration
  8. WorkLifeSuccess in the Midst of Change
    Expert Input: John Kotter on the Greatest Positive Impact