An exciting read brimming with cutting-edge ideas and new views on leadership communication, Getting Change Right asserts that change doesn’t flow top-down, bottom-up, or sideways, but inside-out. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding.

Filled with techniques, templates, and guidelines, each chapter contains candid conversations with star change agents and thought leaders like John Kotter, Jim Wolfensohn and Steve Denning. When the right people are having the right conversations and interactions, they then act in concert even though the situations they confront independently are impossible to predict or coordinate.

“Seth Kahan delivers that rare blend of wisdom and practicality in an engaging and entertaining read that is at once both blueprint and playbook. If Getting Change Right isn’t in your arsenal, odds are you’ll get change wrong.”
—MATTHEW E. MAY, author,
In Pursuit of Elegance and The Elegant Solution