Seth Kahan on Big Change

Communities are a unique resource in organizations when you are leading change. Learn why.

Here is what good innovation feels like to the customer.

I love Robbie Baxter, Silicon Valley guru and author of the Amazon bestseller, The Membership Economy. In this 3 1/2 minute summary, a number of the book’s most important points are strung together in a coherent, easy-to-follow, potent and rapid sequence – it added to my learning and I have read the book twice!

Veronica Meadows is Director, Member Engagement, at the Council of Landscape Architectural Regulatory Boards (CLARB). They have a reputation for stellar leadership performance and innovative approaches to tough issues. Veronica shares about their work on member engagement at CLARB.

The 4 types of business disruption are laid out as are strategies for using any one of them to your advantage.

Speed of execution is the single most important differentiator for leaders who consistently succeed in the market place when it comes to change and innovation. There are three qualities that add up to speed of execution: opportunism, speedy internal mobilization and responsiveness.

Four ways for leaders to create a breakthrough mindset, the most important asset for achieving a new level of success.

Using my experience at the world’s largest energy company as an example, I lay out the six steps for engineering a breakthrough. The formula is right out of my book, Getting Change Right.

Each of these vehicles build and tighten the bond with your customers, making it possible to convey extraordinary and compelling service that your customers put to use and deeply appreciate. Value Pulses establish the regularity and consistency that develop strong relationships. Value Surges deepen and strengthen the bond. Value Webs provide synergies that withstand outside

What can the adoption of a young Indian girl teach us about innovation? It has to do with identity, communication and resilience.