Customer Value Pulses

Customer Value Pulses

My first major change initiative in the mid-90s was built on the back of assembling the best with measured regularity. We pulled together large and small groups with even periodicity.
The Right People

The Right People

The market is tough. Pursuing growth is on everyone’s mind. Identifying new ways to increase revenue and profit often relies on engaging the right people. They can provide an enormous
Fulcrum for Transformation

Fulcrum for Transformation

Some decisions are permanent. Once you make them, there is no going back. It can be a little intimidating to consider that there is no undoing what you are about
Getting Business Innovation Right

Getting Business Innovation Right

Innovation is nothing if not successful. If you’ve read the innovation literature, I know you’ve heard about letting your people be creative and maintaining a tolerance for mistakes. You’ve seen
Growth Strategies for a Challenged Economy

Growth Strategies for a Challenged Economy

What better topic for Labor Day? Let’s talk about job growth. I alone, a one-man shop, employ the following: accountant, bookkeeper, professional assistant, landscaper & his crew, housekeeper & her

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