An association’s social systems include all the constellations of people who work together to achieve the organization’s objectives.

There are two things leaders can do to optimize social systems. First, remember these groups are people. People who need to be appreciated and need the positive feedback required to make them rise up, become enthusiastic and choose to contribute. The second is alignment.

When leaders get their social systems aligned, acting in a coordinated manner, these groups work together toward common aims.

Watch the video above to learn why the most effective CEOs are experts at facilitation and understand human dynamics.