In this episode, I sit down with Dr. Ehsan Samei, a Distinguished Professor of Radiology at Duke University, to explore the deep shifts occurring at the intersection of technology and patient care. We begin by examining the nature of agency and accountability, with Ehsan positing that true agency requires an entity to not only act […]
Agency, Accountability, and the Soul of Medicine Read More »
Last week we celebrated my daughter’s 23rd birthday by taking her to her favorite restaurant, DC Vegan, just off DuPont Circle in the city. And tonight, she’s experimenting with coffee, preparing for an all-nighter as she studies for two finals tomorrow. One week you are celebrating a milestone over birthday cake. The next, you are
Long Nights, Big Dreams Read More »
Just wrapped up an energizing 1-day Innovation Summit with the team at the College of American Pathologists (CAP) in Chicago. You could literally feel the organization leaning into something bigger. The Innovation Team did the heavy lifting. They designed and delivered a thoughtful, well-run experience that brought together leaders from across the organization to engage the whole
Innovation Summit Read More »
The week is off to a rockin’ start for me as I head to Chicago to help lead an Innovation Summit for the College of American Pathologists, one of my favorite clients. I am super excited about learning what everyone is up to, participating in a panel with leaders from inside the organization, leading a session
Innovation, Recovery, and Showing Up Read More »
I’ll be in Paris May 14–22, and I’m opening up a small number of informal conversations while I’m there. Over the past two decades, I’ve had the privilege of working with leaders tackling large-scale, system-level challenges across sectors. What continues to interest me most is this: how do we mobilize meaningful change across an ecosystem,
Paris Conversations Read More »
I passed a cluster of candles in a restaurant recently and felt myself settle a bit, touched by an ancient response. The light was warm. It was more than a decoration for me. It was an attempt to change how people would feel in that space, shifting toward inner peace and reflection in a very
As complexity rises, coordination becomes the decisive capability. This is one of the biggest insights from my change leadership initiatives: It’s not just volume of work that is changing, it’s interdependence. There are more stakeholders, faster cycles, and tighter coupling between decisions. The cost of misalignment is no longer just inefficiency, it’s failure. In simpler
Coordination: the Business Imperative Read More »
There are moments when the path ahead disappears. Not because you’ve lost your way, but because the terrain itself has shifted beneath your feet. What worked yesterday no longer applies. What comes next is unclear. And yet, you still have to move forward. That’s where my family is now with our faithful canine companion, Kaya.
This past Saturday, I spent hours wandering through tables of posters, albums, and memorabilia, surrounded by people who were absolutely into it. Hunting for deals, sharing finds, and trading stories. My daughter, Ruchi, and I were in Philadelphia for a K-Pop flea market. We were joined by one of my daughter’s gaming buddies, whom she
What Brings Us Together Read More »
Where are you on the AI curve right now? Most organizations today are experimenting with AI. They are testing tools, automating tasks, and looking for ways to improve efficiency. That is where the conversation usually starts. It is not where the real opportunity lies.  In my recent conversation with AI expert Neil Sahota, he described AI as
Mastering the AI Journey: From Automation to Innovation Read More »
