Seth Kahan

Before you can influence people, you need to get their attention. If you are leading a change initiative, one of your biggest challenges is the high-stimulus environment everyone lives and works in. People’s heads are already filled with concerns (How will I meet this deadline for my boss? I wonder if my son is going […]

Leaders have great ideas all the time. They are knowledgeable and regularly have insights into their customers’ predicaments. They are great at spotting areas for improvement. But, great ideas are not enough to get you through the obstacles new ideas, products, and services inevitably confront on their way to successful delivery. �    They don’t invest

Everyone has a bag of tricks, special talents and ideas you draw on when you’re up against the wall or need a little something extra. What are yours? Perhaps it’s your ability to think on your feet and a willingness to step into the heat. Or maybe it’s your capacity to think clearly under pressure

1. Always be prepared to close down activity in favor of more lucrative customer-centric programs. 2. Create a framework to evaluate all your activities that rates them on (a) financial ROI and (b) member value. Use it to assess all your programs. 3. Interview other leaders to determine what programs they run which are worth

The adoption of our daughter, Ruchi, introduced a new order of complexity into our household. Put aside for the time being all of the chaos that comes from any adoption or the emotional dimension of bringing in a new family member. Let’s just look at the number of relationships in our home and how it

A moon shot is a bold vision that unites a people, making possible extraordinary action and achievement.  To enroll stakeholders far and wide you need such a vision, a goal that speaks to your customers, policy makers, evangelists and volunteer leaders, staff, your industry or sector, and the public at large.   “…I believe that this

It’s 2013 and your time has come! Explore Your Place in the World. Own Your Space. Set Your Pace. Liberate your Leadership. Explore your place in the world – Where do you belong? What roles are you a natural in? Where does your mastery shine? What position have you achieved and how will you use

Today is the last day of the year and tomorrow is the first. We are truly on the cusp of a new annum. While many will be stocking up on beer, wine, and other goodies to celebrate the big night, there is a bit of magic you can yet work before it is time to

The Fountain of Youth is a legendary spring that restores the vitality of anyone who drinks of its waters. I don’t know of anything that restores a sense of vigor more than taking joy in using one’s resources to help others in need. Here are two of my personal favorite places to give: 1. Amman

Innovation is about success. It is not innovation if you come up with something new, pour in your effort and are only marginally better off than when you started, you have not achieved innovation. Innovation is the successful introduction of a market offering that benefits everybody involved, both you and your customers. Innovation happens when